Data Collection Workshop

Description Participants will learn fundamental principles of data collection and analysis used in total quality and Six-Sigma projects. The concepts developed in this workshop can be used to spot problems, analyze system performance, and docu­ment improvement. The workshop is highly interactive and demands active participation of all attendants. Lectures are fully comple­mented by simulation games, problems, and case studies. Workshop duration Six hours + follow-up sessions Topics  Continuous improvement  Elimination of waste  The seven tools for quality improvement Checklists Histogram Pareto chart Ishikawa chart Flow chart Scatterplot Run/time chart and control chart Benchmarking Deliverables Upon completion of the workshop, participants will:  Know fundamental data collection principles Know the dangers of using estimates and guesstimates Know which data collection tools are needed Appreciate thebenefits of a sound data-collection program Know sound modern benchmarkingprinciples